Frequently Asked Questions
How do I recognize the Guide?
The guide will be wearing a white OMY name tag on a blue neck chain. You can't miss them.
Do you recommend arriving early to the Meeting point?
Yes. As numbers are limited we recommend arriving 10 minutes earlier than the stated time.
Do I need to make a reservation?
Reservations are advised and required. Fill out the bookings form and we will get back to you as soon as possible.
What if I don't receive a reply?
We normally respond within 48hrs of inquiry. First, check your trash or junk mail folder. Then if still no place a new inquiry.
How long do the tours last?
You find this information by checking your chosen tour.
What languages are the tour given in?
At the moment all tours are offered in English. Tours in Spanish are available by appointment. Please contact us to make arrangements.
Are attractions and refreshments included in the price of the tour?
No. Attractions, for example Anne Frank House, and refreshments are not included in the tour price unless explicitly listed.
Is there a lot of walking involved?
No. As long as you can do a short stroll around a city you are ready to walk the tour. Comfortable walking shoes are advised.
Are your tours wheelchair accessible?
Most tours are wheelchair accessible. Please contact us beforehand so we can make the necessary arrangements according to the tour chosen.
What if it rains?
It rains on average 200 days a year in Amsterdam. The tours run in all weather. If you are willing to walk in the rain we have the time. To ensure comfort check the weather forecast and if needed bring a rain jacket and dress appropriately. Sorry but no refunds are offered due to rain or bad weather.
What should we wear?
Check the weather on the day of your tour. If you do not like the cold or wind it is best to bring gloves, a scarf and a hat. Wear flat and comfortable shoes.
How can we book a private tour ?
Use the bookings and reservations form click here.